Terms of service

Terms of Service

Welcome to VELNOX (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website and the purchase of products from our online store.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.


1. Account Terms

To access certain features of our website, you may be required to create an account.

You agree to:

  • Provide accurate and complete information.
  • Keep your login credentials secure.
  • Be responsible for all activities under your account.
  • Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.


2. Pricing and Payment

  • All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
  • Prices are subject to change without prior notice.
  • Applicable taxes, shipping charges, or other fees will be displayed during checkout.
  • Payments are processed securely through trusted third-party payment providers.
  • We reserve the right to refuse or cancel orders in cases of pricing errors, suspected fraud, or payment issues.


3. Product Descriptions

We strive to ensure that product descriptions, images, colors, and specifications are accurate.

However:

  • Actual product colors may vary depending on your screen or device.
  • Minor variations in print placement or color may occur due to the print-on-demand manufacturing process.
  • We do not guarantee that all product descriptions are completely free from errors.

If any material error is identified, we reserve the right to correct it at any time.


4. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Cancel any order.
  • Limit quantities purchased.
  • Refuse service.
  • Request additional verification before processing an order.

If your order is cancelled after payment, the amount paid will be refunded through the original payment method.


5. Shipping and Delivery

  • Orders are processed within [BUSINESS DAYS] after payment confirmation.
  • Delivery timelines are estimates and may vary depending on location, courier availability, weather conditions, holidays, or other circumstances beyond our control.
  • Customers are responsible for providing accurate shipping information.
  • We are not responsible for delays caused by courier partners once the order has been dispatched.


6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Generally:

  • Return requests must be submitted within the period stated in our Return Policy.
  • Returned products must meet the eligibility conditions specified in the policy.
  • Approved refunds will be processed to the original payment method.

Please refer to our Return & Refund Policy for complete details.


7. Prohibited Uses

You agree not to use our website to:

  • Violate any applicable law or regulation.
  • Commit fraud or impersonate another person.
  • Upload malicious software or harmful code.
  • Interfere with the website’s security or functionality.
  • Copy, reproduce, or exploit our content without permission.
  • Engage in abusive, threatening, or unlawful conduct.

Violation of these Terms may result in suspension or termination of access.


8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Graphics
  • Designs
  • Text
  • Website content

is the property of [STORE NAME] or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, copying, or reproduction is prohibited.


9. Limitation of Liability

To the fullest extent permitted by applicable law:

  • [STORE NAME] shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
  • Our total liability shall not exceed the amount paid by the customer for the relevant order.
  • We are not responsible for delays, interruptions, or failures caused by events beyond our reasonable control.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.


10. Indemnification

You agree to indemnify and hold harmless [STORE NAME], its owners, employees, affiliates, and service providers from any claims, losses, damages, liabilities, or expenses arising from your misuse of the website or violation of these Terms.


11. Changes to These Terms

We reserve the right to modify or update these Terms at any time.

Updated Terms will become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the revised Terms.


12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or the use of our website shall be subject to the exclusive jurisdiction of the courts located in [CITY, STATE, INDIA].


13. Contact Information

If you have any questions regarding these Terms, please contact us:

Store Name: [VELNOX]

Email: []

Business Address: [DEHRADUN UTTARAKHAND ]


By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.